NationStar Mortgage: I spoke to three people who could not assist me...
GetHuman用户~Disappointed来自November 26., 2017的NationStar Mortgage条客户评论
~Disappointed案的背景
GetHuman：~Disappointed-您能告诉我们其他NationStar Mortgage个客户何时提起诉讼吗？
~Disappointed：Yes。在November 23.上是afternoon。
GetHuman：您是否接触到NationStar Mortgage，如果可以，怎么做？
GetHuman：这些常见的NationStar Mortgage客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Disappointed 常见 NationStar Mortgage 问题的列表）
~Disappointed：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Disappointed对NationStar Mortgage客户服务的评价
GetHuman：那么，您如何总结GetHuman的NationStar Mortgage客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Disappointed：I spoke to three people who could not assist me with my problem. Got a supervisor involved who said he would make sure my payoff was good through March as I asked, since my borrower's rate was going to expire without this document. Waited * hours got the payoff and it was still only good through February. Called back again the supervisor had left and I'm still waiting for supervisor ** to call back, who by the way, said there were "no guarantees" i could get my payoff done. Thanks Nationstar. Costing my client hundreds of dollars in extension fees for his interest rate, because you can't get your payoff department to print a single piece of paper with a good through date of March. Technology obviously hasn't come that far yet.
GetHuman：让我们量化一下您与NationStar Mortgage联系的经验。在1到5的范围内，如何轻松解决NationStar Mortgage问题？
~Disappointed：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Disappointed：在沟通方面，我会给他们五分之三的two。
GetHuman：NationStar Mortgage快速有效地解决问题的能力又如何呢？
~Disappointed：为此，我要说出五分之二的one。
GetHuman：最后-对其他NationStar Mortgage客户有何建议？
~Disappointed：在一天中的早些时候或深夜给他们打电话。不要忘记NationStar Mortgage可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Disappointed在November 23., 2017发生的NationStar Mortgage客户服务问题中得到了一些有用的反馈和措辞。