NationStar Mortgage: Another company bought my loan from N*star, the...
GetHuman用户~dharley来自November 26, 2017的NationStar Mortgage条客户评论
~dharley案的背景
GetHuman：~dharley-您能告诉我们其他NationStar Mortgage个客户何时提起诉讼吗？
~dharley：Sure。在November 21上是afternoon。
GetHuman：您是否接触到NationStar Mortgage，如果可以，怎么做？
GetHuman：这些常见的NationStar Mortgage客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~dharley 常见 NationStar Mortgage 问题的列表）
~dharley：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~dharley对NationStar Mortgage客户服务的评价
GetHuman：那么，您如何总结GetHuman的NationStar Mortgage客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~dharley：Another company bought my loan from N*star, then N*star try's to bill me through a collection agency for supposed over payment of insurance which I didn't receive. Trying to get through on phone is horrible. After * try's I get through and they transfer me to hold another ** min then put me on hold ** more minutes only to be answered by someone whom couldn't help. Now Back on hold for "escrow" dept. Each time I am asking who can help with my situation? ** minutes and counting.It is no wonder they are not accredited by the Better Business Burea
GetHuman：让我们量化一下您与NationStar Mortgage联系的经验。在1到5的范围内，如何轻松解决NationStar Mortgage问题？
~dharley：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~dharley：在沟通方面，我会给他们五分之三的one。
GetHuman：NationStar Mortgage快速有效地解决问题的能力又如何呢？
~dharley：为此，我要说出五分之二的one。
GetHuman：最后-对其他NationStar Mortgage客户有何建议？
~dharley：在一天中的早些时候或深夜给他们打电话。不要忘记NationStar Mortgage可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~dharley在November 21, 2017发生的NationStar Mortgage客户服务问题中得到了一些有用的反馈和措辞。