NationStar Mortgage: Another company bought my loan from N*star, the...
GetHuman用户~dharley来自ноябрь 26-го, 2017的NationStar Mortgage条客户评论
~dharley案的背景
GetHuman:~dharley-您能告诉我们其他NationStar Mortgage个客户何时提起诉讼吗?
~dharley:Sure。在ноябрь 21-го上是afternoon。
GetHuman:您是否接触到NationStar Mortgage,如果可以,怎么做?
GetHuman:这些常见的NationStar Mortgage客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dharley 常见 NationStar Mortgage 问题的列表)
~dharley:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~dharley对NationStar Mortgage客户服务的评价
GetHuman:那么,您如何总结GetHuman的NationStar Mortgage客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dharley:Another company bought my loan from N*star, then N*star try's to bill me through a collection agency for supposed over payment of insurance which I didn't receive. Trying to get through on phone is horrible. After * try's I get through and they transfer me to hold another ** min then put me on hold ** more minutes only to be answered by someone whom couldn't help. Now Back on hold for "escrow" dept. Each time I am asking who can help with my situation? ** minutes and counting.It is no wonder they are not accredited by the Better Business Burea
GetHuman:让我们量化一下您与NationStar Mortgage联系的经验。在1到5的范围内,如何轻松解决NationStar Mortgage问题?
~dharley:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dharley:在沟通方面,我会给他们五分之三的one。
GetHuman:NationStar Mortgage快速有效地解决问题的能力又如何呢?
~dharley:为此,我要说出五分之二的one。
GetHuman:最后-对其他NationStar Mortgage客户有何建议?
~dharley:在一天中的早些时候或深夜给他们打电话。不要忘记NationStar Mortgage可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dharley在ноябрь 21-го, 2017发生的NationStar Mortgage客户服务问题中得到了一些有用的反馈和措辞。