NV Energy Southern NV: I had an issue with NV Energy about a payment I...

GetHuman用户~Rob来自November 2nd, 2017的NV Energy Southern NV条客户评论

~Rob案的背景

GetHuman:~Rob-您能告诉我们其他NV Energy Southern NV个客户何时提起诉讼吗?
~Rob:Yeah。在October 31st上是middle of the night。
GetHuman:您是否接触到NV Energy Southern NV,如果可以,怎么做?
~Rob:我使用了我在GetHuman NV Energy Southern NV客户电话号码页面上找到的702-402-5555号码:NV Energy Southern NV客户服务电话号码
GetHuman:这些常见的NV Energy Southern NV客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Rob 常见 NV Energy Southern NV 问题的列表)
~Rob:“ Lower my bill”是我尝试使用to call的原因。

~Rob对NV Energy Southern NV客户服务的评价

GetHuman:那么,您如何总结GetHuman的NV Energy Southern NV客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Rob:I had an issue with NV Energy about a payment I made and they used the excuss my bank didnt process the payment and that I entered incorrect payment information. I am now made to pay my payments at the Shop and Stop locatins only and I was charged a $**.** fee. I wish I can go to another power company unfortunitly they are the only one and they have no problem telling you tuff luck we cant do anything to help you. The customer service supervisors are down right unprofessional and disgusting to deal with. I wonder how thay even got promoted. NV Energy please invest some customer service training for your staff or promote some that are more helpful and happy to come to work everyday.
GetHuman:让我们量化一下您与NV Energy Southern NV联系的经验。在1到5的范围内,如何轻松解决NV Energy Southern NV问题?
~Rob:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Rob:在沟通方面,我会给他们五分之三的three。
GetHuman:NV Energy Southern NV快速有效地解决问题的能力又如何呢?
~Rob:为此,我要说出五分之二的two。
GetHuman:最后-对其他NV Energy Southern NV客户有何建议?
~Rob:在一天中的早些时候或深夜给他们打电话。不要忘记NV Energy Southern NV可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Rob在October 31st, 2017发生的NV Energy Southern NV客户服务问题中得到了一些有用的反馈和措辞。

NV Energy Southern NV

1.00 of 5 stars | 9条评论

~Rob的NV Energy Southern NV评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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