Mutual of Omaha: Never reached a customer service representative...
GetHuman用户~champion来自October 28th, 2017的Mutual of Omaha条客户评论
~champion案的背景
GetHuman：~champion-您能告诉我们其他Mutual of Omaha个客户何时提起诉讼吗？
~champion：Yeah。在October 25th上是afternoon。
GetHuman：您是否接触到Mutual of Omaha，如果可以，怎么做？
GetHuman：这些常见的Mutual of Omaha客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~champion 常见 Mutual of Omaha 问题的列表）
~champion：“ Complaint”是我尝试使用to call的原因。
~champion对Mutual of Omaha客户服务的评价
GetHuman：那么，您如何总结GetHuman的Mutual of Omaha客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~champion：Never reached a customer service representative. New system tells you how long you can expect to be on hold (over * hr and ** mins) or you can schedule a call back. Recording comes on every ** seconds to tell you that customer service will be with you shortly. I called in to make a payment as I have always done since June **, ****. It seem that the company no longer wants to take calls from customers except at their convenience by a call back. They need to set up a line direct to a representive that only takes payments by phone. I have always paid by electronic check. This means that the company gets their verification of payment within ** to ** hrs. I realize that they would rather that all customers pay by automatic deductions monthly from their bank accounts, but I have never liked this option. I want to be the one with control over money taken from my bnak account. I have now been on hold for approximately * hr and ** min and am hangin up at this time.
GetHuman：让我们量化一下您与Mutual of Omaha联系的经验。在1到5的范围内，如何轻松解决Mutual of Omaha问题？
~champion：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~champion：在沟通方面，我会给他们五分之三的five。
GetHuman：Mutual of Omaha快速有效地解决问题的能力又如何呢？
~champion：为此，我要说出五分之二的five。
GetHuman：最后-对其他Mutual of Omaha客户有何建议？
~champion：在一天中的早些时候或深夜给他们打电话。不要忘记Mutual of Omaha可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~champion在October 25th, 2017发生的Mutual of Omaha客户服务问题中得到了一些有用的反馈和措辞。