Murad.com: They changed their customer care to India. Emp...
GetHuman用户~Upset来自novembre 27, 2017的Murad.com条客户评论
~Upset案的背景
GetHuman:~Upset-您能告诉我们其他Murad.com个客户何时提起诉讼吗?
~Upset:Yes I can。在novembre 23上是morning。
GetHuman:您是否接触到Murad.com,如果可以,怎么做?
GetHuman:这些常见的Murad.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Upset 常见 Murad.com 问题的列表)
~Upset:“ Track order”是我尝试使用to call的原因。
~Upset对Murad.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Murad.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Upset:They changed their customer care to India. Employees sound young but have a thick accent with their English. When I ask for their name they have an American name. I had an issue with a product sent to the wrong address. Their mistake, but they wanted me to call FedEx and have FedEx redirect to the correct address because this is the only way FedEx will redirect to the correct address. I can't imagine that if I am the sender I can't change the address unless FedEx thinks it is a scam from another county (i.e. India).
GetHuman:让我们量化一下您与Murad.com联系的经验。在1到5的范围内,如何轻松解决Murad.com问题?
~Upset:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Upset:在沟通方面,我会给他们五分之三的one。
GetHuman:Murad.com快速有效地解决问题的能力又如何呢?
~Upset:为此,我要说出五分之二的four。
GetHuman:最后-对其他Murad.com客户有何建议?
~Upset:在一天中的早些时候或深夜给他们打电话。不要忘记Murad.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Upset在novembre 23, 2017发生的Murad.com客户服务问题中得到了一些有用的反馈和措辞。