Purchased a defective Motorola item. Contacted...
GetHuman用户~nvjohnson来自November 26th, 2017的Motorola条客户评论
~nvjohnson案的背景
GetHuman:~nvjohnson-您能告诉我们其他Motorola个客户何时提起诉讼吗?
~nvjohnson:Yup。在November 19th上是morning。
GetHuman:您是否接触到Motorola,如果可以,怎么做?
GetHuman:这些常见的Motorola客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~nvjohnson 常见 Motorola 问题的列表)
~nvjohnson:“ Warranty claim”是我尝试使用to call的原因。
~nvjohnson对Motorola客户服务的评价
GetHuman:那么,您如何总结GetHuman的Motorola客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~nvjohnson:Purchased a defective Motorola item. Contacted Motorola.com who agreed to replace the item. I later found out they no longer make the Motorola H*** Bluetooth and was going to replace it with a Boom Bluetooth. I advised I did not want that so they offered a refund once I sent in proof of purchase. Motorola sent out what I did not want and refuse to issue my refund. I say refuse because it should not take five phone calls and still getting no where. I request a supervisor and get the run around. Motorola is full of lies and I get the run around every-time I call. Beware when purchasing from them or their products!!! I will never purchase another Motorola product again.
GetHuman:让我们量化一下您与Motorola联系的经验。在1到5的范围内,如何轻松解决Motorola问题?
~nvjohnson:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~nvjohnson:在沟通方面,我会给他们五分之三的three。
GetHuman:Motorola快速有效地解决问题的能力又如何呢?
~nvjohnson:为此,我要说出五分之二的two。
GetHuman:最后-对其他Motorola客户有何建议?
~nvjohnson:在一天中的早些时候或深夜给他们打电话。不要忘记Motorola可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~nvjohnson在November 19th, 2017发生的Motorola客户服务问题中得到了一些有用的反馈和措辞。