Morgan Stanley: I called the customer service **** to find out...
GetHuman用户~luca来自नवंबर २५, २०१७的Morgan Stanley条客户评论
~luca案的背景
GetHuman:~luca-您能告诉我们其他Morgan Stanley个客户何时提起诉讼吗?
~luca:Sure。在नवंबर १७上是morning。
GetHuman:您是否接触到Morgan Stanley,如果可以,怎么做?
GetHuman:这些常见的Morgan Stanley客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~luca 常见 Morgan Stanley 问题的列表)
~luca:“ Setup an account”是我尝试使用to call的原因。
~luca对Morgan Stanley客户服务的评价
GetHuman:那么,您如何总结GetHuman的Morgan Stanley客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~luca:I called the customer service **** to find out the incoming wire transfer instructions and after having a futile conversation with a computer I was eventually transferred to a "customer service" rep in the Philippines who only knew the script and didn't even know what I meant by wire transfer instructions. After explaining that I wanted to wire funds into my account and after holding for several minutes more she was unable to provide instructions. This is my typical experience with Morgan Stanley. You can't get a human on the phone very easily and when you do it's someone in a foreign country!
GetHuman:让我们量化一下您与Morgan Stanley联系的经验。在1到5的范围内,如何轻松解决Morgan Stanley问题?
~luca:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~luca:在沟通方面,我会给他们五分之三的two。
GetHuman:Morgan Stanley快速有效地解决问题的能力又如何呢?
~luca:为此,我要说出五分之二的three。
GetHuman:最后-对其他Morgan Stanley客户有何建议?
~luca:在一天中的早些时候或深夜给他们打电话。不要忘记Morgan Stanley可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~luca在नवंबर १७, २०१७发生的Morgan Stanley客户服务问题中得到了一些有用的反馈和措辞。