More Magazine: Asked the agent if a gift recipient would recei...
GetHuman用户~mor-a-les来自November 16., 2017的More Magazine条客户评论
~mor-a-les案的背景
GetHuman:~mor-a-les-您能告诉我们其他More Magazine个客户何时提起诉讼吗?
~mor-a-les:Yeah。在November 10.上是late at night。
GetHuman:您是否接触到More Magazine,如果可以,怎么做?
GetHuman:这些常见的More Magazine客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mor-a-les 常见 More Magazine 问题的列表)
~mor-a-les:“ None of those really matches why I wanted to call More Magazine that day.”是我尝试使用to call的原因。
~mor-a-les对More Magazine客户服务的评价
GetHuman:那么,您如何总结GetHuman的More Magazine客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mor-a-les:Asked the agent if a gift recipient would receive a notice in the mail or e-mail in advance to advise them that a gift has been made for them. The answer was they don't do this. I had to ask if they make suggestions like this to improve their cust svc. The agent did it, but was obviously not proactive. Surprised that this mag doesn't do this in this day and age.
GetHuman:让我们量化一下您与More Magazine联系的经验。在1到5的范围内,如何轻松解决More Magazine问题?
~mor-a-les:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mor-a-les:在沟通方面,我会给他们五分之三的five。
GetHuman:More Magazine快速有效地解决问题的能力又如何呢?
~mor-a-les:为此,我要说出五分之二的four。
GetHuman:最后-对其他More Magazine客户有何建议?
~mor-a-les:在一天中的早些时候或深夜给他们打电话。不要忘记More Magazine可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mor-a-les在November 10., 2017发生的More Magazine客户服务问题中得到了一些有用的反馈和措辞。