Mitsubishi Motors: Poor treatment at a Mitsubishi dealership
GetHuman用户GetHuman-beaverke来自December 7th, 2017的Mitsubishi Motors条客户评论
GetHuman-beaverke案的背景
GetHuman：GetHuman-beaverke-您能告诉我们其他Mitsubishi Motors个客户何时提起诉讼吗？
GetHuman-beaverke：Sure。在December 3rd上是afternoon。
GetHuman：您是否接触到Mitsubishi Motors，如果可以，怎么做？
GetHuman：这些常见的Mitsubishi Motors客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-beaverke 常见 Mitsubishi Motors 问题的列表）
GetHuman-beaverke：“ Returns”是我尝试使用to call的原因。
GetHuman-beaverke对Mitsubishi Motors客户服务的评价
GetHuman：那么，您如何总结GetHuman的Mitsubishi Motors客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-beaverke：Poor treatment at a Mitsubishi dealership
GetHuman：您能从12/03/17发生的事情中告诉我们其他人吗？
GetHuman-beaverke：I had a terrible transaction with Boardman Mitsubishi owner Jerry Sandford in Boardman, Ohio and it's still unresolved.**I did receive a call from their PR*internet manager Erin Waldron. Ms. Waldron was apologetic and said that she had rectified the situation with the salesman's rude behavior (see below). Ms. Waldron CONCURRED with my assessment that Mr. Sandford's dealership and I had agreed to the $**,*** price I had offered for a used **** Honda Fit. She asked what could be done to address my unhappiness. I told Ms. Waldron that I simply wanted a refund of $*** of the additional $*** I had paid (at my request, the dealership had put two new front tires on the car I bought, since the ones it had were completely bald and unsafe). She took this request to Mr. Sandford, who flatly refused, and who offered instead that I could**a) return the car for a full refund (another **-minute roundtrip drive and taking yet another day off work with a second person, since I would need a ride home) or*b) get a free oil change.**I told Ms. Waldron that this was unsatisfactory and that Mr. Sandford was taking the short-term view, since I was clearly an unsatisfied, vocal and articulate customer. I said I thought he should take the long-term view and honor my original offer because it was the right thing to do. She apologetically said that this was impossible.**I wanted to let you know how poorly this particular Mitsubishi dealership is treating a paying customer. Many thanks for taking the time to read this.**Catherine S. Vodrey******@***.com or ***-***-**** *** * ***Dear Mr. Sandford:**I am e-mailing you regarding the **** used Honda Fit I bought this afternoon at Boardman Mitsubishi. While I am very happy with the car itself, I have to say that I was disturbed with the way the transaction transpired. You can see from the e-mail exchange I had below with both Julie and Krissy why I felt that my $**,*** offer had been accepted. It wasn't til Krissy e-mailed me this morning ** minutes after I had left East Liverpool to drive to your dealership that there was any doubt cast in my mind (and please note that I didn't get her e-mail until I had already made the **-minute drive to the dealership).**I couldn't possibly have been clearer with both Julie and Krissy Patton that I wasn't interested in making a **-minute roundtrip drive to Boardman -- accompanied by my sister, with both of us taking time off work -- unless I felt my $**,*** offer had been settled. *I can provide the remainder of the e-mail . . . but this form won't let me in the space allotted.*
GetHuman：让我们量化一下您与Mitsubishi Motors联系的经验。在1到5的范围内，如何轻松解决Mitsubishi Motors问题？
GetHuman-beaverke：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-beaverke：在沟通方面，我会给他们五分之三的five。
GetHuman：Mitsubishi Motors快速有效地解决问题的能力又如何呢？
GetHuman-beaverke：为此，我要说出五分之二的five。
GetHuman：最后-对其他Mitsubishi Motors客户有何建议？
GetHuman-beaverke：在一天中的早些时候或深夜给他们打电话。不要忘记Mitsubishi Motors可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-beaverke在December 3rd, 2017发生的Mitsubishi Motors客户服务问题中得到了一些有用的反馈和措辞。