Microsoft - Windows Live: Terrible. First, the agent could not hear me...
GetHuman用户GetHuman-313367来自November 26th, 2017的Microsoft - Windows Live条客户评论
GetHuman-313367案的背景
GetHuman:GetHuman-313367-您能告诉我们其他Microsoft - Windows Live个客户何时提起诉讼吗?
GetHuman-313367:Yeah。在November 19th上是middle of the night。
GetHuman:您是否接触到Microsoft - Windows Live,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Windows Live客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-313367 常见 Microsoft - Windows Live 问题的列表)
GetHuman-313367:“ None of those really matches why I wanted to call Microsoft - Windows Live that day.”是我尝试使用to call的原因。
GetHuman-313367对Microsoft - Windows Live客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Windows Live客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-313367:Terrible. First, the agent could not hear me, but did not tell me this, so I sat there waiting for him to reply. I finally asked if he heard me and his said not exactly. there was some static on the line. So I called back and got the same agent. He transferred me to customer support, which meant I got an earfull of terrible music so loud that I nearly dropped the phone. I put the phone down and could clearly hear the on hold music. It stopped, so I picked up the phone again and got another deafening blast as it started up again. Then I got a recording telling me the wait would be at least fifteen minutes, and suggesting I look for help online. No explanation of where to look. And there was a request that I punch the keys to tell them what model X-Box I had. I did not have an X-Box. I have a Windows phone. So either the agent sent me to the wrong place or they send everybody to X-Box regardless of what their problem is.
GetHuman:让我们量化一下您与Microsoft - Windows Live联系的经验。在1到5的范围内,如何轻松解决Microsoft - Windows Live问题?
GetHuman-313367:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-313367:在沟通方面,我会给他们五分之三的three。
GetHuman:Microsoft - Windows Live快速有效地解决问题的能力又如何呢?
GetHuman-313367:为此,我要说出五分之二的four。
GetHuman:最后-对其他Microsoft - Windows Live客户有何建议?
GetHuman-313367:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Windows Live可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-313367在November 19th, 2017发生的Microsoft - Windows Live客户服务问题中得到了一些有用的反馈和措辞。