Microsoft - Tech Support: There is an issue with Outlook for Mac **** tha...

GetHuman用户~mike来自November 22, 2017的Microsoft - Tech Support条客户评论

~mike案的背景

GetHuman:~mike-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~mike:Sure。在November 17上是afternoon。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
~mike:我使用了我在GetHuman Microsoft - Tech Support客户电话号码页面上找到的877-696-7786号码:Microsoft - Tech Support客户服务电话号码
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mike 常见 Microsoft - Tech Support 问题的列表)
~mike:“ Update Account Information”是我尝试使用to call的原因。

~mike对Microsoft - Tech Support客户服务的评价

GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mike:There is an issue with Outlook for Mac **** that requires users to constantly re-enter their user name and password to access their email accounts. Despite hundreds, if not thousands of users, who have posted comments about this issue, Microsoft tech support people are absolutely clueless. Their people act as if it is news to them, yet most of the people who have posted comments say they have contacted Microsoft several times about the issue with no resolution. The support people I spoke with told me I would have to pay for technical support since Office for Mac is no longer "under warranty." This is odd since Microsoft hasn't issued a new Mac product since ****. You would think that they should be required to support their "most current" product - at least until a new version is released, which of course has been promised for some time now. Instead, they want me to use Office *** instead even though I am not interested in a using a first generation cloud-based solution that is
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~mike:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mike:在沟通方面,我会给他们五分之三的one。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~mike:为此,我要说出五分之二的two。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~mike:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mike在November 17, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。

Microsoft - Tech Support

2.20 of 5 stars | 301条评论

~mike的Microsoft - Tech Support评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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