Microsoft - Tech Support: Terrible experience. I waited ** minutes on the...
GetHuman用户~anonymous来自November 23rd, 2017的Microsoft - Tech Support条客户评论
~anonymous案的背景
GetHuman:~anonymous-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~anonymous:Yup。在November 15th上是afternoon。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 Microsoft - Tech Support 问题的列表)
~anonymous:“ Update Account Information”是我尝试使用to call的原因。
~anonymous对Microsoft - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:Terrible experience. I waited ** minutes on the phone, both of the gentlemen I spoke to were incredibly hard to understand due to their accents and voice disorder. They were not able to provide me with any assistance. I had to speculate why I was having certain problems with my software and ask multiple questions because they could not tell me anything on their own. To top it off, they were extremely rude. You would never get this kind of service when dealing with an associate from apple. I ended up spending more time messing around with my computer to figure out the problem when technical support should have just did their job. I will never call and ask for assistance from them ever again.
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的two。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在November 15th, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。