Microsoft - Tech Support: I would give the payment process no stars if I...
GetHuman用户~Mel来自November 19th, 2017的Microsoft - Tech Support条客户评论
~Mel案的背景
GetHuman:~Mel-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~Mel:Sure。在November 18th上是afternoon。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mel 常见 Microsoft - Tech Support 问题的列表)
~Mel:“ Update Account Information”是我尝试使用to call的原因。
~Mel对Microsoft - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mel:I would give the payment process no stars if I could. There are several reasons which I will now state. *-First off, the main reason I am so dissatisfied is once you put any card information on your Microsoft account it is on there for the rest of all eternity. You do not have the option of removing it by any means on your own, so now your bank account information is online. Now I have had problems with having my card saved online like this before, so maybe it makes me more angry than most, but the fact that there is not even an option to take the information off makes me highly dissatisfied. *-The second reason I am upset about this is I called Microsoft because I needed to buy a charger for my surface, so knowing that I could not remove my husbands card from the account I did not want to add mine to make the purchase. So I called and explained to a Microsoft support person that I needed to make a purchase on the account with my card but I would only do so if they agreed to remove my
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~Mel:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mel:在沟通方面,我会给他们五分之三的two。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~Mel:为此,我要说出五分之二的three。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~Mel:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mel在November 18th, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。