Microsoft - Tech Support: I was unable to verify my old account because I...
GetHuman用户~Jenn来自November 24, 2017的Microsoft - Tech Support条客户评论
~Jenn案的背景
GetHuman：~Jenn-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗？
~Jenn：Yes I can。在November 18上是late at night。
GetHuman：您是否接触到Microsoft - Tech Support，如果可以，怎么做？
GetHuman：这些常见的Microsoft - Tech Support客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Jenn 常见 Microsoft - Tech Support 问题的列表）
~Jenn：“ Account issues”是我尝试使用to call的原因。
~Jenn对Microsoft - Tech Support客户服务的评价
GetHuman：那么，您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Jenn：I was unable to verify my old account because I no longer have access to the email I used at the time, but the verification process just kept sending me in circles. When I called, the automated menu frustrating, but I asked for billing, as opposed to password assistance (which I did the first time and was told to hang up and continue online doing what I had been doing for the last day and getting no where with). I only waited a minute to speak to a human, Angel, and she was very helpful. Unlike most people I talk to from electronic*software companies, she spoke clear English and was easy to understand. She quickly guided me through the process of expediting my request and gathered all info she could to help from her end. The call lasted about ** minutes total and I am no waiting to hear back from the expedition department via email.
GetHuman：让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内，如何轻松解决Microsoft - Tech Support问题？
~Jenn：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Jenn：在沟通方面，我会给他们五分之三的one。
GetHuman：Microsoft - Tech Support快速有效地解决问题的能力又如何呢？
~Jenn：为此，我要说出五分之二的four。
GetHuman：最后-对其他Microsoft - Tech Support客户有何建议？
~Jenn：在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Jenn在November 18, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。