Microsoft - Tech Support: Called Support with an issue with Outlook and I...
GetHuman用户~Webwader来自November 28th, 2017的Microsoft - Tech Support条客户评论
~Webwader案的背景
GetHuman：~Webwader-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗？
~Webwader：Yes I can。在November 23rd上是afternoon。
GetHuman：您是否接触到Microsoft - Tech Support，如果可以，怎么做？
GetHuman：这些常见的Microsoft - Tech Support客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Webwader 常见 Microsoft - Tech Support 问题的列表）
~Webwader：“ Account issues”是我尝试使用to call的原因。
~Webwader对Microsoft - Tech Support客户服务的评价
GetHuman：那么，您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Webwader：Called Support with an issue with Outlook and IE** caused by a Microsoft diagnostics app that I had run. Tech took over my computer and spent about an hour (most of it for a Systems can) and could not fix the problem. Said for $** for one-time fix or a year of support for $*** they could fix the problem. I declined. Since IE didn't work properly, I used Chrome and found a KB solution to the problem that took about * min to correct. You would think that first level tech suooort would have that level of knowledge.
GetHuman：让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内，如何轻松解决Microsoft - Tech Support问题？
~Webwader：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Webwader：在沟通方面，我会给他们五分之三的one。
GetHuman：Microsoft - Tech Support快速有效地解决问题的能力又如何呢？
~Webwader：为此，我要说出五分之二的two。
GetHuman：最后-对其他Microsoft - Tech Support客户有何建议？
~Webwader：在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Webwader在November 23rd, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。