Microsoft - Tech Support: * hours on the phone, never resolved my issue...
GetHuman用户~Charlie P来自November 25, 2017的Microsoft - Tech Support条客户评论
~Charlie P案的背景
GetHuman:~Charlie P-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~Charlie P:Yup。在November 21上是morning。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Charlie P 常见 Microsoft - Tech Support 问题的列表)
~Charlie P:“ Recover Account”是我尝试使用to call的原因。
~Charlie P对Microsoft - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Charlie P:* hours on the phone, never resolved my issue. I had to research the web and fix it myself. Tech support repeatedly disconnected from my computer and mysteriously became unavailable including supervisors! Specifically a Supervisor named Dennis had Tech support employee Nina V tell me the name of Dennis' Supervisor was confidential information and she could not provide his supervisors name to me. That one way to stay out of trouble with your boss!
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~Charlie P:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Charlie P:在沟通方面,我会给他们五分之三的four。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~Charlie P:为此,我要说出五分之二的five。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~Charlie P:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Charlie P在November 21, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。