Microsoft - Product Support: I called to get information related to what ver...
GetHuman用户~Exasperated来自November 9th, 2017的Microsoft - Product Support条客户评论
~Exasperated案的背景
GetHuman：~Exasperated-您能告诉我们其他Microsoft - Product Support个客户何时提起诉讼吗？
~Exasperated：Yeah。在November 3rd上是late at night。
GetHuman：您是否接触到Microsoft - Product Support，如果可以，怎么做？
GetHuman：这些常见的Microsoft - Product Support客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Exasperated 常见 Microsoft - Product Support 问题的列表）
~Exasperated：“ Refund or suspicious charges”是我尝试使用to call的原因。
~Exasperated对Microsoft - Product Support客户服务的评价
GetHuman：那么，您如何总结GetHuman的Microsoft - Product Support客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Exasperated：I called to get information related to what version of Office for the Mac to buy. The representative was rude* when I asked to speak to her supervisor, she said I'd have to call back. Then she said she'd put me through to her supervisor, but there would be a **-** minute wait. Then the rep said I'd have to call a different number, which seemed to reach the same place as before because the message was identical. The representative there hadn't even heard of the version that I was interested in, even though it appears on the Microsoft website (it's neither an old nor a brand new version, either). I asked again to speak to a supervisor* this time I was put through, and the supervisor said that the version I'm interested in doesn't exist. I then directed him to the webpage on the Microsoft website, which does describe that version. Only then did the supervisor answer my question. Geez, how can they not even know what versions they offer? And why don't they realize that rude and incompeten
GetHuman：让我们量化一下您与Microsoft - Product Support联系的经验。在1到5的范围内，如何轻松解决Microsoft - Product Support问题？
~Exasperated：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Exasperated：在沟通方面，我会给他们五分之三的four。
GetHuman：Microsoft - Product Support快速有效地解决问题的能力又如何呢？
~Exasperated：为此，我要说出五分之二的one。
GetHuman：最后-对其他Microsoft - Product Support客户有何建议？
~Exasperated：在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Product Support可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Exasperated在November 3rd, 2017发生的Microsoft - Product Support客户服务问题中得到了一些有用的反馈和措辞。