Microsoft Office: I was trying to get some clarification and a wh...

GetHuman用户~Laurelle来自November 24th, 2017的Microsoft Office条客户评论

~Laurelle案的背景

GetHuman:~Laurelle-您能告诉我们其他Microsoft Office个客户何时提起诉讼吗?
~Laurelle:Sure。在November 22nd上是afternoon。
GetHuman:您是否接触到Microsoft Office,如果可以,怎么做?
~Laurelle:我使用了我在GetHuman Microsoft Office客户电话号码页面上找到的800-642-7676号码:Microsoft Office客户服务电话号码
GetHuman:这些常见的Microsoft Office客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Laurelle 常见 Microsoft Office 问题的列表)
~Laurelle:“ Change order”是我尝试使用to call的原因。

~Laurelle对Microsoft Office客户服务的评价

GetHuman:那么,您如何总结GetHuman的Microsoft Office客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Laurelle:I was trying to get some clarification and a what should I do? on an email they out to me about Annual Maintenance Notice and this is what it said "To ensure you can continue to access the MCP member site and receive program notifications, you need to use the Microsoft account that is associated with your MC ID at least once a year. If this ID is not used during a **-month period, you will need to request a new access code to visit the MCP member site." I told them what it said. They were utterly confused and didn't understand what I want telling them. How is possible for them to send an email they don't understand? Then, finally (Robert) asked what system am I running on? Window something? Mac? I said Mac. He transfer me to a lady in another department. Then, telling her what I said to Robert. She transfer me to Francis, a guy who's probably in another department. I was in the middle of talking, he abruptly introduce himself like a repeated script saying "Hi! Im Francis from Microsoft
GetHuman:让我们量化一下您与Microsoft Office联系的经验。在1到5的范围内,如何轻松解决Microsoft Office问题?
~Laurelle:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Laurelle:在沟通方面,我会给他们五分之三的one。
GetHuman:Microsoft Office快速有效地解决问题的能力又如何呢?
~Laurelle:为此,我要说出五分之二的four。
GetHuman:最后-对其他Microsoft Office客户有何建议?
~Laurelle:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft Office可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Laurelle在November 22nd, 2017发生的Microsoft Office客户服务问题中得到了一些有用的反馈和措辞。

Microsoft Office

1.92 of 5 stars | 78条评论

~Laurelle的Microsoft Office评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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