Michael Kors Customer Service is the WORST EVER...
GetHuman用户GetHuman-jlch来自novembre 29, 2017的Michael Kors条客户评论
GetHuman-jlch案的背景
GetHuman：GetHuman-jlch-您能告诉我们其他Michael Kors个客户何时提起诉讼吗？
GetHuman-jlch：Yeah。在novembre 27上是evening。
GetHuman：您是否接触到Michael Kors，如果可以，怎么做？
GetHuman：这些常见的Michael Kors客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-jlch 常见 Michael Kors 问题的列表）
GetHuman-jlch：“ Returns”是我尝试使用to call的原因。
GetHuman-jlch对Michael Kors客户服务的评价
GetHuman：那么，您如何总结GetHuman的Michael Kors客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-jlch：Michael Kors Customer Service is the WORST EVER! Your customer service and employees are terrible, this is what they did to me at the Roseville Galleria Mall. I had a purse I had recently purchased with me when I went into the store. When I packed it to bring it in I put all the stuffing in it, covered the gold chains on the sides with paper and neatly packed it in the purse bag making sure to tie the string, then I put it in the Kors shopping bag. In the store an employee asked me if she could hold my bag while I shopped. When I didn’t find anything I said I would try back later to see what might come in and they handed me my shopping bag. I started to leave the store and couldn’t believe what I was seeing when I looked in the bag. What happened next was even worse. I turned around and two of the employees were standing there side by side. I asked did you open my bag and take out my purse. They just smiled giggled and said Yes. I asked why? The reply was even worse than the first comment. We wanted to see which one it was. I couldn’t even fully grasp what had just happened, I couldn’t believe what I was hearing. On top of all that they left a mess, with the stuffing removed, the bag hanging half out of the purse bag and dropped sideways into the shopping bag. It’s one thing to go thru my bag which on its own is very wrong, but to leave it like they did. This was beyond anything I have ever experienced. This has left me with high concerns about the type of people you employ. Not to think of the fact that sometimes when I shop I put bags from one stores into another bag and carry them. What if I had done that, would they rummaged thru those bags to see what I bought? This whole thing is a nightmare. I told some friends about it and they were floored by what had taken place. I really don’t want to ever buy anything from Michael Kors again. It should be a high end store but it’s more like shopping at a swap meet. When I got home I called the store and asked for the manager’s name and number, Bree said she would and could not give out that information. When I called back later in the day to ask for the manager on duty she said the same thing. She was the manager on duty but she would not give me the district manager’s name or phone number and would not take any information from me to for her to contact me. She said what I needed to do was contact customer service online. Lets’ just note that I had less than their full cooperation. I did call and talk to your customer service and lost my temper and cried… they are as horrible as the employees in the store. Noted! I really never want to go in your stores or ever carry a Michael Kors bag or ware one of my dresses I have ever again. I hate all of it now. The most horrible customer service I have ever experienced. I do have my original receipt and your purse, just as these young ladies left it. Event took pictures of it to send to my friends and family. WORSE CUSTOMER SERVICE EVER!!! And once you buy Michael Kors you can never get away from him as much as you want to, because his return policy is bad too. MICHAEL KORS… is a nightmare!
GetHuman：让我们量化一下您与Michael Kors联系的经验。在1到5的范围内，如何轻松解决Michael Kors问题？
GetHuman-jlch：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-jlch：在沟通方面，我会给他们五分之三的one。
GetHuman：Michael Kors快速有效地解决问题的能力又如何呢？
GetHuman-jlch：为此，我要说出五分之二的four。
GetHuman：最后-对其他Michael Kors客户有何建议？
GetHuman-jlch：在一天中的早些时候或深夜给他们打电话。不要忘记Michael Kors可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-jlch在novembre 27, 2017发生的Michael Kors客户服务问题中得到了一些有用的反馈和措辞。