Metro PCS: they answer quickly talk nice but put you on "b...
GetHuman用户~lklk来自نوفمبر ٢، ٢٠١٧的Metro PCS条客户评论
~lklk案的背景
GetHuman:~lklk-您能告诉我们其他Metro PCS个客户何时提起诉讼吗?
~lklk:Yup。在أكتوبر ٢٨上是afternoon。
GetHuman:您是否接触到Metro PCS,如果可以,怎么做?
GetHuman:这些常见的Metro PCS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~lklk 常见 Metro PCS 问题的列表)
~lklk:“ Complaint”是我尝试使用to call的原因。
~lklk对Metro PCS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Metro PCS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~lklk:they answer quickly talk nice but put you on "brief hold", after ** minutes rep says again she put me brief hold. i say *"that's what you said last time and it was ** minutes!" she says, "it will just a brief hold." i say, "really? or maybe you should say the truth like " it will be a long hold." she says "please hold a minute" and now its been ** minutes and counting. ********! she came back and said she had to get a supervisor and it will be a long wait because they are busy. i ask cant they call me back? she said no. i said will it be * hours? she said "** minutes" that means * hours. we'll see....ok problem solved after ** minutes. beats trying top use the other useless cust svc number.
GetHuman:让我们量化一下您与Metro PCS联系的经验。在1到5的范围内,如何轻松解决Metro PCS问题?
~lklk:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~lklk:在沟通方面,我会给他们五分之三的five。
GetHuman:Metro PCS快速有效地解决问题的能力又如何呢?
~lklk:为此,我要说出五分之二的one。
GetHuman:最后-对其他Metro PCS客户有何建议?
~lklk:在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~lklk在أكتوبر ٢٨، ٢٠١٧发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。