Metro PCS: Spoke with rep * *****, she was very thorough i...
GetHuman用户~frank来自نوفمبر ٢٧، ٢٠١٧的Metro PCS条客户评论
~frank案的背景
GetHuman:~frank-您能告诉我们其他Metro PCS个客户何时提起诉讼吗?
~frank:Yup。在نوفمبر ٢١上是middle of the night。
GetHuman:您是否接触到Metro PCS,如果可以,怎么做?
GetHuman:这些常见的Metro PCS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~frank 常见 Metro PCS 问题的列表)
~frank:“ Technical support”是我尝试使用to call的原因。
~frank对Metro PCS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Metro PCS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~frank:Spoke with rep * *****, she was very thorough in resolving my issue of getting a refund for service I had prepaid. However, the manager at the Foxon (East HavenI) is not at all helpful, treats people like they are a nuisance to him - the only person at that store that seems to know how to resolve issues is "Charlie" - he should be the manager! I sincerely hope that management sees these comments and takes them seriously. T-Mobile has not improved the service since they purchased Metro as was promised.
GetHuman:让我们量化一下您与Metro PCS联系的经验。在1到5的范围内,如何轻松解决Metro PCS问题?
~frank:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~frank:在沟通方面,我会给他们五分之三的two。
GetHuman:Metro PCS快速有效地解决问题的能力又如何呢?
~frank:为此,我要说出五分之二的three。
GetHuman:最后-对其他Metro PCS客户有何建议?
~frank:在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~frank在نوفمبر ٢١، ٢٠١٧发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。