Metro PCS: Spoke with rep * *****, she was very thorough i...
GetHuman用户~frank来自November 27, 2017的Metro PCS条客户评论
~frank案的背景
GetHuman：~frank-您能告诉我们其他Metro PCS个客户何时提起诉讼吗？
~frank：Yup。在November 21上是middle of the night。
GetHuman：您是否接触到Metro PCS，如果可以，怎么做？
GetHuman：这些常见的Metro PCS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~frank 常见 Metro PCS 问题的列表）
~frank：“ Technical support”是我尝试使用to call的原因。
~frank对Metro PCS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Metro PCS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~frank：Spoke with rep * *****, she was very thorough in resolving my issue of getting a refund for service I had prepaid. However, the manager at the Foxon (East HavenI) is not at all helpful, treats people like they are a nuisance to him - the only person at that store that seems to know how to resolve issues is "Charlie" - he should be the manager! I sincerely hope that management sees these comments and takes them seriously. T-Mobile has not improved the service since they purchased Metro as was promised.
GetHuman：让我们量化一下您与Metro PCS联系的经验。在1到5的范围内，如何轻松解决Metro PCS问题？
~frank：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~frank：在沟通方面，我会给他们五分之三的two。
GetHuman：Metro PCS快速有效地解决问题的能力又如何呢？
~frank：为此，我要说出五分之二的three。
GetHuman：最后-对其他Metro PCS客户有何建议？
~frank：在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~frank在November 21, 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。