Metro PCS: I pay for international calling monthly yet i h...

GetHuman用户~jazzievegas来自November 18, 2017的Metro PCS条客户评论

~jazzievegas案的背景

GetHuman:~jazzievegas-您能告诉我们其他Metro PCS个客户何时提起诉讼吗?
~jazzievegas:Yeah。在November 9上是middle of the night。
GetHuman:您是否接触到Metro PCS,如果可以,怎么做?
~jazzievegas:我使用了我在GetHuman Metro PCS客户电话号码页面上找到的888-863-8768号码:Metro PCS客户服务电话号码
GetHuman:这些常见的Metro PCS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jazzievegas 常见 Metro PCS 问题的列表)
~jazzievegas:“ Technical support”是我尝试使用to call的原因。

~jazzievegas对Metro PCS客户服务的评价

GetHuman:那么,您如何总结GetHuman的Metro PCS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jazzievegas:I pay for international calling monthly yet i have not been able to make any international calls in over * month. I have called the customer service numerous times (last time I called I was on the phone for over * hours) and was told that a work order ticket had been submitted to tech support. * weeks later and I still can't call international. After calling customer support ahain I was told that the ticket had not been completed correctly (although I did receibe the confirmation number) and that we need to put in another work order that could take up to * business days! This is seriously the worse customer service i have ever experienced! I guess I am getting what i am paying for :-( I will definitley switch to another provider asap.
GetHuman:让我们量化一下您与Metro PCS联系的经验。在1到5的范围内,如何轻松解决Metro PCS问题?
~jazzievegas:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jazzievegas:在沟通方面,我会给他们五分之三的one。
GetHuman:Metro PCS快速有效地解决问题的能力又如何呢?
~jazzievegas:为此,我要说出五分之二的five。
GetHuman:最后-对其他Metro PCS客户有何建议?
~jazzievegas:在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jazzievegas在November 9, 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。

Metro PCS

1.92 of 5 stars | 475条评论

~jazzievegas的Metro PCS评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
2 5星

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