Metro PCS: I am having terrible problems understanding and...
GetHuman用户~larryolie来自November 19., 2017的Metro PCS条客户评论
~larryolie案的背景
GetHuman：~larryolie-您能告诉我们其他Metro PCS个客户何时提起诉讼吗？
~larryolie：Yup。在November 11.上是evening。
GetHuman：您是否接触到Metro PCS，如果可以，怎么做？
GetHuman：这些常见的Metro PCS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~larryolie 常见 Metro PCS 问题的列表）
~larryolie：“ Lower my bill”是我尝试使用to call的原因。
~larryolie对Metro PCS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Metro PCS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~larryolie：I am having terrible problems understanding and being understood by non-native speakers of English. They tell me my phone is breaking up. None of them are trained in "active listening". If agents don't paraphrase in their own words what the caller said, IT IS IMPOSSIBLE to know if they HEARD AND understood you*me. First of * calls: lasted ** minutes. He attempted to "refresh" my phone. It didn't work. *nd call: Told CSR to please read aloud the notes on my acct.from previous CSR. Could not understand him. And info he read was completely incorrect. *rd call: Asked for a manager. Was somewhat helpful. Read from a script, I'm sure. Told me to go to a METRO PCS store. REFUSEDto give me corporate number. I googled and found gethuman, Lucyphone and zingawa.com
GetHuman：让我们量化一下您与Metro PCS联系的经验。在1到5的范围内，如何轻松解决Metro PCS问题？
~larryolie：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~larryolie：在沟通方面，我会给他们五分之三的one。
GetHuman：Metro PCS快速有效地解决问题的能力又如何呢？
~larryolie：为此，我要说出五分之二的five。
GetHuman：最后-对其他Metro PCS客户有何建议？
~larryolie：在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~larryolie在November 11., 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。