Metro PCS: I added Mexico coverage to both of our MetroPCS...

GetHuman用户~Alfonso and Mary来自novembre 24º, 2017的Metro PCS条客户评论

~Alfonso and Mary案的背景

GetHuman:~Alfonso and Mary-您能告诉我们其他Metro PCS个客户何时提起诉讼吗?
~Alfonso and Mary:Yes I can。在novembre 15º上是morning。
GetHuman:您是否接触到Metro PCS,如果可以,怎么做?
~Alfonso and Mary:我使用了我在GetHuman Metro PCS客户电话号码页面上找到的888-863-8768号码:Metro PCS客户服务电话号码
GetHuman:这些常见的Metro PCS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Alfonso and Mary 常见 Metro PCS 问题的列表)
~Alfonso and Mary:“ Service problem”是我尝试使用to call的原因。

~Alfonso and Mary对Metro PCS客户服务的评价

GetHuman:那么,您如何总结GetHuman的Metro PCS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Alfonso and Mary:I added Mexico coverage to both of our MetroPCS phones and while in Mexico WE HAD NO SERVICE. (FYI:The City we were staying at is the second largest city in Mexico, it should have worked!) We used a land line to call the store we purchased the phones in Michigan, Mohamed (Mo) placed us on a three way call to customer service and the Phones worked for a week only. I called on my return to the USA the Corporate Customer service line spoke with David and he removed the Mexico extra charges to our phones from the two month trip to Mexico. Thank you David. The phone I used to call customer service was a MetroPCS phone and it was hard to hear, it was cracking while we talked but David was very courteous and prompt on fixing my problem. We have removed the Mexico coverage to our phones since it did not work for us. A.G.
GetHuman:让我们量化一下您与Metro PCS联系的经验。在1到5的范围内,如何轻松解决Metro PCS问题?
~Alfonso and Mary:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Alfonso and Mary:在沟通方面,我会给他们五分之三的four。
GetHuman:Metro PCS快速有效地解决问题的能力又如何呢?
~Alfonso and Mary:为此,我要说出五分之二的three。
GetHuman:最后-对其他Metro PCS客户有何建议?
~Alfonso and Mary:在一天中的早些时候或深夜给他们打电话。不要忘记Metro PCS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Alfonso and Mary在novembre 15º, 2017发生的Metro PCS客户服务问题中得到了一些有用的反馈和措辞。

Metro PCS

1.92 of 5 stars | 475条评论

~Alfonso and Mary的Metro PCS评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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