Merrill Lynch Edge: Everything about this company screwed us. First...

GetHuman用户~Travis来自November 3rd, 2017的Merrill Lynch Edge条客户评论

~Travis案的背景

GetHuman:~Travis-您能告诉我们其他Merrill Lynch Edge个客户何时提起诉讼吗?
~Travis:Sure。在October 31st上是afternoon。
GetHuman:您是否接触到Merrill Lynch Edge,如果可以,怎么做?
~Travis:我使用了我在GetHuman Merrill Lynch Edge客户电话号码页面上找到的888-637-3343号码:Merrill Lynch Edge客户服务电话号码
GetHuman:这些常见的Merrill Lynch Edge客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Travis 常见 Merrill Lynch Edge 问题的列表)
~Travis:“ Get financial advice”是我尝试使用to call的原因。

~Travis对Merrill Lynch Edge客户服务的评价

GetHuman:那么,您如何总结GetHuman的Merrill Lynch Edge客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Travis:Everything about this company screwed us. First, my trades wouldn't go off and first two guy blamed it on my computer, finally someone just said "ya sometimes that happens if its busy"....*Next, I tried placing an order, didn't work, called them, after awhile of them saying I might have traded too much I said okay I will hold until Monday (it was a Friday) He put the order in to sell, gapped up and when I tried to sell I realized they had already sold my stock (AFTER I SAID I'D HOLD)....The supervisor looked it up, heard me say I'd hold on recorded conversation, and still said he wouldn't give me the money that I would have made ($***). He hung up on me when I asked him to explain in detail. When I went to transfer money to Ameritrade from ML-E...they bounced my check. Horrible company.
GetHuman:让我们量化一下您与Merrill Lynch Edge联系的经验。在1到5的范围内,如何轻松解决Merrill Lynch Edge问题?
~Travis:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Travis:在沟通方面,我会给他们五分之三的five。
GetHuman:Merrill Lynch Edge快速有效地解决问题的能力又如何呢?
~Travis:为此,我要说出五分之二的five。
GetHuman:最后-对其他Merrill Lynch Edge客户有何建议?
~Travis:在一天中的早些时候或深夜给他们打电话。不要忘记Merrill Lynch Edge可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Travis在October 31st, 2017发生的Merrill Lynch Edge客户服务问题中得到了一些有用的反馈和措辞。

Merrill Lynch Edge

3.00 of 5 stars | 18条评论

~Travis的Merrill Lynch Edge评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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