Melbourne IT: I was impressed. After a ** minute wait I expl...

GetHuman用户~Bktortorice来自November 23rd, 2017的Melbourne IT条客户评论

~Bktortorice案的背景

GetHuman:~Bktortorice-您能告诉我们其他Melbourne IT个客户何时提起诉讼吗?
~Bktortorice:Yup。在November 19th上是afternoon。
GetHuman:您是否接触到Melbourne IT,如果可以,怎么做?
~Bktortorice:我使用了我在GetHuman Melbourne IT客户电话号码页面上找到的61 3 8624 2300号码:Melbourne IT客户服务电话号码
GetHuman:这些常见的Melbourne IT客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Bktortorice 常见 Melbourne IT 问题的列表)
~Bktortorice:“ Complaint”是我尝试使用to call的原因。

~Bktortorice对Melbourne IT客户服务的评价

GetHuman:那么,您如何总结GetHuman的Melbourne IT客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Bktortorice:I was impressed. After a ** minute wait I explained the issue to tech. After verifying the account he placed me on hold for *-* minutes. Came back and explained the issue would have to be resolved with Level II Tech support and they were not open until **:**a.m. (it was *:**p.m. CSDT) and what he would do is call me back when they opened and then transfer my call. He called me back in ** minutes and transferred the call to Level II Tech. I was *nd in line. Waited less than ten minutes. As I'm typing this the Level II Tech has me on hold while he is working on the issue. But so far I am satisfied with the promptness, courtesy and consideration to my time and frustration. Now whether we get the issue resolve with why one email is duplicating and has downloaded over *** times today. From a trusted sender. No malware or virus. Not an Outlook issue. All other emails are sending and receiving fine. Will update.
GetHuman:让我们量化一下您与Melbourne IT联系的经验。在1到5的范围内,如何轻松解决Melbourne IT问题?
~Bktortorice:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Bktortorice:在沟通方面,我会给他们五分之三的five。
GetHuman:Melbourne IT快速有效地解决问题的能力又如何呢?
~Bktortorice:为此,我要说出五分之二的four。
GetHuman:最后-对其他Melbourne IT客户有何建议?
~Bktortorice:在一天中的早些时候或深夜给他们打电话。不要忘记Melbourne IT可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Bktortorice在November 19th, 2017发生的Melbourne IT客户服务问题中得到了一些有用的反馈和措辞。

Melbourne IT

3.11 of 5 stars | 46条评论

~Bktortorice的Melbourne IT评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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