Megabus: This company has the worst customer service eve...
GetHuman用户~Tammie来自novembre 23, 2017的Megabus条客户评论
~Tammie案的背景
GetHuman:~Tammie-您能告诉我们其他Megabus个客户何时提起诉讼吗?
~Tammie:Yeah。在novembre 20上是evening。
GetHuman:您是否接触到Megabus,如果可以,怎么做?
GetHuman:这些常见的Megabus客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tammie 常见 Megabus 问题的列表)
~Tammie:“ Loyalty program”是我尝试使用to call的原因。
~Tammie对Megabus客户服务的评价
GetHuman:那么,您如何总结GetHuman的Megabus客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tammie:This company has the worst customer service ever. I booked my sister a round trip ticket to travel on ****** to Chicago from Omaha. First she never recieved a text with the information from them like they said she would then secondly. She missed her bus because she wrote down the wrong day but the right time. I have called numerous times to try and get a refund or even a voucher with no response from the email address that I am constantly given. I finally got the number to customer service yesterday and they are just as rude as the ground employees. What happened to customer service megabus? I will never ever use this company again for anything. Even Greyhound will allow the passenger who missed the bus to take the next available one at no additional cost. I was told we are not them and you are right I will be posting for all to see what horrible people you are.
GetHuman:让我们量化一下您与Megabus联系的经验。在1到5的范围内,如何轻松解决Megabus问题?
~Tammie:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tammie:在沟通方面,我会给他们五分之三的three。
GetHuman:Megabus快速有效地解决问题的能力又如何呢?
~Tammie:为此,我要说出五分之二的one。
GetHuman:最后-对其他Megabus客户有何建议?
~Tammie:在一天中的早些时候或深夜给他们打电话。不要忘记Megabus可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tammie在novembre 20, 2017发生的Megabus客户服务问题中得到了一些有用的反馈和措辞。