Megabus: RI call to change the date of my reservation fr...

GetHuman用户~Marceila来自November 25th, 2017的Megabus条客户评论

~Marceila案的背景

GetHuman:~Marceila-您能告诉我们其他Megabus个客户何时提起诉讼吗?
~Marceila:Sure。在November 24th上是middle of the night。
GetHuman:您是否接触到Megabus,如果可以,怎么做?
~Marceila:我使用了我在GetHuman Megabus客户电话号码页面上找到的877-462-6342号码:Megabus客户服务电话号码
GetHuman:这些常见的Megabus客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Marceila 常见 Megabus 问题的列表)
~Marceila:“ Missing item”是我尝试使用to call的原因。

~Marceila对Megabus客户服务的评价

GetHuman:那么,您如何总结GetHuman的Megabus客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Marceila:RI call to change the date of my reservation from January ** to January ** because when I waited at the bus stop with my *month old baby upon arrival the driver @**:**pm states that I most purchase a ticket for my baby. I purchase another ticket online for my baby when I get home for the next bus leaving out at **:** am and try to exchange my ticket for **:**am bus with my baby. The select ticket for trade in box did not appear so I called customer service. I get a guy on the phone to help with the change of my reservations and he states just the reservation must be exchanged within **hr of departure the same day. I told him I do not understand it is within the **hr window my previous bus was schedule to depart at **:**pm January ** which would mean that while my baby and I were waiting in line and speaking with the bus driver I cannot change my ticket because * min. later make it the next day? I asked if I could speak with a supervisor or manager to further assist me ? He states tha
GetHuman:让我们量化一下您与Megabus联系的经验。在1到5的范围内,如何轻松解决Megabus问题?
~Marceila:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Marceila:在沟通方面,我会给他们五分之三的one。
GetHuman:Megabus快速有效地解决问题的能力又如何呢?
~Marceila:为此,我要说出五分之二的one。
GetHuman:最后-对其他Megabus客户有何建议?
~Marceila:在一天中的早些时候或深夜给他们打电话。不要忘记Megabus可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Marceila在November 24th, 2017发生的Megabus客户服务问题中得到了一些有用的反馈和措辞。

Megabus

2.08 of 5 stars | 229条评论

~Marceila的Megabus评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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