I would be very wary about booking on Megabus...
GetHuman用户~Kate来自November 25., 2017的Megabus条客户评论
~Kate案的背景
GetHuman：~Kate-您能告诉我们其他Megabus个客户何时提起诉讼吗？
~Kate：Yeah。在November 16.上是late at night。
GetHuman：您是否接触到Megabus，如果可以，怎么做？
GetHuman：这些常见的Megabus客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Kate 常见 Megabus 问题的列表）
~Kate：“ Problem With a Reservation”是我尝试使用to call的原因。
~Kate对Megabus客户服务的评价
GetHuman：那么，您如何总结GetHuman的Megabus客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Kate：I would be very wary about booking on Megabus. We booked a NYC-DC trip about a month ahead for my niece. On the morning of the trip, weather was inclement, and the icy road conditions caused the roadways leading to the bus stop to be closed, making it impossible for us to take her to the bus. We called Megabus and were told to pay to rebook for the next day, and that they would issue a refund on the first itinerary. Then, instead of a refund, I received three different emails from them all letting me know that they refuse to issue refunds for any reason unless they are notified **-hours ahead. With weather-related problems, this is impossible, of course. I won't be booking with them again, because it is impossible to know ahead of time what the weather will be like. **All I wanted was to rebook, Megabus.
GetHuman：让我们量化一下您与Megabus联系的经验。在1到5的范围内，如何轻松解决Megabus问题？
~Kate：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Kate：在沟通方面，我会给他们五分之三的one。
GetHuman：Megabus快速有效地解决问题的能力又如何呢？
~Kate：为此，我要说出五分之二的one。
GetHuman：最后-对其他Megabus客户有何建议？
~Kate：在一天中的早些时候或深夜给他们打电话。不要忘记Megabus可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Kate在November 16., 2017发生的Megabus客户服务问题中得到了一些有用的反馈和措辞。