I was a first time traveler on the Megabus Thur...

GetHuman用户~Anita来自November 26, 2017的Megabus条客户评论

~Anita案的背景

GetHuman:~Anita-您能告诉我们其他Megabus个客户何时提起诉讼吗?
~Anita:Sure。在November 19上是evening。
GetHuman:您是否接触到Megabus,如果可以,怎么做?
~Anita:我使用了我在GetHuman Megabus客户电话号码页面上找到的877-462-6342号码:Megabus客户服务电话号码
GetHuman:这些常见的Megabus客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anita 常见 Megabus 问题的列表)
~Anita:“ Find Itinerary”是我尝试使用to call的原因。

~Anita对Megabus客户服务的评价

GetHuman:那么,您如何总结GetHuman的Megabus客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anita:I was a first time traveler on the Megabus Thursday March *,****, using it to attend a funeral and had the absolute worst experience, not only was the bus trip cancelled after we left Atlanta, but the bus broken down in the middle of the highway near Nashville Tennesse where the passengers were placed in a hotel conference room for several hours, where we met passengers from other buses that had been stranded since the day before, so Megabus had no excuse as to why we were allowed to leave Atlanta they knew the weather was too bad for travel. We received no communication until corporate office received enough complaints from us and finally after several hours the hotel manager provided us with the information that we were going to get hotel rooms. After we had been in the room * hour we were rounded up again and forced to sit in the lobby for another * hours awaiting a bus to complete the trip to Louisville, Indianapolis and Chicago. Megabus never provided clear communication to all
GetHuman:让我们量化一下您与Megabus联系的经验。在1到5的范围内,如何轻松解决Megabus问题?
~Anita:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anita:在沟通方面,我会给他们五分之三的four。
GetHuman:Megabus快速有效地解决问题的能力又如何呢?
~Anita:为此,我要说出五分之二的three。
GetHuman:最后-对其他Megabus客户有何建议?
~Anita:在一天中的早些时候或深夜给他们打电话。不要忘记Megabus可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anita在November 19, 2017发生的Megabus客户服务问题中得到了一些有用的反馈和措辞。

Megabus

2.08 of 5 stars | 229条评论

~Anita的Megabus评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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