Medco Pharmacy: My Dr. wrote a Rx for me. I told him the generi...
GetHuman用户~julie s.来自November 1st, 2017的Medco Pharmacy条客户评论
~julie s.案的背景
GetHuman：~julie s.-您能告诉我们其他Medco Pharmacy个客户何时提起诉讼吗？
~julie s.：Yup。在October 27th上是morning。
GetHuman：您是否接触到Medco Pharmacy，如果可以，怎么做？
GetHuman：这些常见的Medco Pharmacy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~julie s. 常见 Medco Pharmacy 问题的列表）
~julie s.：“ Complaint”是我尝试使用to call的原因。
~julie s.对Medco Pharmacy客户服务的评价
GetHuman：那么，您如何总结GetHuman的Medco Pharmacy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~julie s.：My Dr. wrote a Rx for me. I told him the generic caused more drowsiness and irritability so he crossed out "generic allowed" and signed his name above "Dispense As Written" AND circled it. Although I normally get generics to save money, I should not have to suffer increased drowsiness from a generic medicine that does not work the same as the brand. Medco sent me the generic. When I called, and was transferred FIVE times, (re-telling the same story) I was told by the Pharmacist that the Dr. had not signed for Brand. This is a blatant LIE. *I'm a certified Pharmacist Technician and know how to read a Rx. The RPH told me she would contact the Dr. and I said. "but it's already been filled for generic". She stated, "if the Dr. writes for Brand, then we'll fill it for the $** copay". A week later, I tried to use my debit card and it was overdrawn. Medco had filled the brand and charged me $***.**!! Medco is stating that I requested brand, NOT the Dr. The second RPH admitted the Dr. had writ
GetHuman：让我们量化一下您与Medco Pharmacy联系的经验。在1到5的范围内，如何轻松解决Medco Pharmacy问题？
~julie s.：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~julie s.：在沟通方面，我会给他们五分之三的four。
GetHuman：Medco Pharmacy快速有效地解决问题的能力又如何呢？
~julie s.：为此，我要说出五分之二的five。
GetHuman：最后-对其他Medco Pharmacy客户有何建议？
~julie s.：在一天中的早些时候或深夜给他们打电话。不要忘记Medco Pharmacy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~julie s.在October 27th, 2017发生的Medco Pharmacy客户服务问题中得到了一些有用的反馈和措辞。