Medco Pharmacy: Automated phone system is a joke. To actually t...
GetHuman用户~anon来自November 2nd, 2017的Medco Pharmacy条客户评论
~anon案的背景
GetHuman:~anon-您能告诉我们其他Medco Pharmacy个客户何时提起诉讼吗?
~anon:Sure。在October 26th上是morning。
GetHuman:您是否接触到Medco Pharmacy,如果可以,怎么做?
GetHuman:这些常见的Medco Pharmacy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anon 常见 Medco Pharmacy 问题的列表)
~anon:“ Make an order”是我尝试使用to call的原因。
~anon对Medco Pharmacy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Medco Pharmacy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anon:Automated phone system is a joke. To actually talk to a living, breathing person, you have to say 'Representative' repeatedly.**This is my first order with them, and so far I'm extremely dissatisfied. Prescriptions arrived in several different packages, and order is incomplete.**My insulin has not yet arrived. I specifically talked a rep last week to ensure that it will arrive before I leave town for the holiday, otherwise it will sit in the hot mailbox for several days and go bad. I was told someone would call to confirm shipping date. No one has called. **Representative was not able to give me any useful information.
GetHuman:让我们量化一下您与Medco Pharmacy联系的经验。在1到5的范围内,如何轻松解决Medco Pharmacy问题?
~anon:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anon:在沟通方面,我会给他们五分之三的five。
GetHuman:Medco Pharmacy快速有效地解决问题的能力又如何呢?
~anon:为此,我要说出五分之二的three。
GetHuman:最后-对其他Medco Pharmacy客户有何建议?
~anon:在一天中的早些时候或深夜给他们打电话。不要忘记Medco Pharmacy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anon在October 26th, 2017发生的Medco Pharmacy客户服务问题中得到了一些有用的反馈和措辞。