Asked for help in installing my mcafee total pr...

GetHuman用户~Tammi Dietz来自November 17th, 2017的McAfee条客户评论

~Tammi Dietz案的背景

GetHuman:~Tammi Dietz-您能告诉我们其他McAfee个客户何时提起诉讼吗?
~Tammi Dietz:Yes I can。在November 10th上是late at night。
GetHuman:您是否接触到McAfee,如果可以,怎么做?
~Tammi Dietz:我使用了我在GetHuman McAfee客户电话号码页面上找到的866-622-3911号码:McAfee客户服务电话号码
GetHuman:这些常见的McAfee客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tammi Dietz 常见 McAfee 问题的列表)
~Tammi Dietz:“ Track order”是我尝试使用to call的原因。

~Tammi Dietz对McAfee客户服务的评价

GetHuman:那么,您如何总结GetHuman的McAfee客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tammi Dietz:Asked for help in installing my mcafee total protection into my windows xp laptop he went into it and told me what was in it then wanted more money to fix it. When i told him that I couldn't afford to pay more to fix it, he tried to a different amount. I was not having any real problems with it and he kept telling me that my computer would go down I told him all I wanted was to put the mcafee in I shut my laptop down afterwards and when I went to go back on it wont even boot up this really is messed up when all I wanted was help putting your program in that I purchased. why should I have to be pushed into spending more money. and having your people who are there to help your customers just to get more money ***** up my property so I have to give more money to get it fixed. I can't even get on the internet with it to have you fix it again.
GetHuman:让我们量化一下您与McAfee联系的经验。在1到5的范围内,如何轻松解决McAfee问题?
~Tammi Dietz:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tammi Dietz:在沟通方面,我会给他们五分之三的two。
GetHuman:McAfee快速有效地解决问题的能力又如何呢?
~Tammi Dietz:为此,我要说出五分之二的three。
GetHuman:最后-对其他McAfee客户有何建议?
~Tammi Dietz:在一天中的早些时候或深夜给他们打电话。不要忘记McAfee可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tammi Dietz在November 10th, 2017发生的McAfee客户服务问题中得到了一些有用的反馈和措辞。

McAfee

3.09 of 5 stars | 64条评论

~Tammi Dietz的McAfee评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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