McAfee: *st you get an operator who then transfers you...
GetHuman用户GetHuman-307811来自November 22, 2017的McAfee条客户评论
GetHuman-307811案的背景
GetHuman:GetHuman-307811-您能告诉我们其他McAfee个客户何时提起诉讼吗?
GetHuman-307811:Sure。在November 21上是morning。
GetHuman:您是否接触到McAfee,如果可以,怎么做?
GetHuman-307811:我使用了我在GetHuman McAfee客户电话号码页面上找到的866-622-3911号码:McAfee客户服务电话号码 GetHuman:这些常见的McAfee客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-307811 常见 McAfee 问题的列表)
GetHuman-307811:“ Returns”是我尝试使用to call的原因。
GetHuman-307811对McAfee客户服务的评价
GetHuman:那么,您如何总结GetHuman的McAfee客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-307811:*st you get an operator who then transfers you. Then the tech wants an e-mail as if you had purchased McAffee (my computer came pre-loaded with it). I had a specific problem and was asking for knowledge of a specific fix. Got nowhere. Transferred to tech support specific to my comp. manufacturer. She wanted permission to take control of my computer, wanted me to register including physical address...i.e. create on ongoing snail mail and e-mail barrage! I again reiterated my specific problem and asked the simple specific question. This sent the tech off to get my question answered by someone who isn't reading from a menu. The answer I wanted all along was--no your problem can not be fixed unless you get rid of McAfee entirely. So I did.
GetHuman:让我们量化一下您与McAfee联系的经验。在1到5的范围内,如何轻松解决McAfee问题?
GetHuman-307811:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-307811:在沟通方面,我会给他们五分之三的five。
GetHuman:McAfee快速有效地解决问题的能力又如何呢?
GetHuman-307811:为此,我要说出五分之二的three。
GetHuman:最后-对其他McAfee客户有何建议?
GetHuman-307811:在一天中的早些时候或深夜给他们打电话。不要忘记McAfee可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-307811在November 21, 2017发生的McAfee客户服务问题中得到了一些有用的反馈和措辞。