Match.com: a few weeks into my subscription my account was...

GetHuman用户GetHuman-434673来自November 17th, 2017的Match.com条客户评论

GetHuman-434673案的背景

GetHuman:GetHuman-434673-您能告诉我们其他Match.com个客户何时提起诉讼吗?
GetHuman-434673:Yup。在November 12th上是late at night。
GetHuman:您是否接触到Match.com,如果可以,怎么做?
GetHuman-434673:我使用了我在GetHuman Match.com客户电话号码页面上找到的800-926-2824号码:Match.com客户服务电话号码
GetHuman:这些常见的Match.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-434673 常见 Match.com 问题的列表)
GetHuman-434673:“ Change plan”是我尝试使用to call的原因。

GetHuman-434673对Match.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Match.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-434673:a few weeks into my subscription my account was hacked into and turned into a ** year old males profile. I had to contact Match and let them know and then blocked him and told me to start another profile. I was then told due to this hacking that after my * mths I paid for that i would be given another * mths subscription added to my acct. Last week my subscription ended and I wasn't given my free * mths. I emailed multiple times and never heard back, I called today and was told those * mths weren't added in my notes and that I was not able to get my * mths free. Are you freaking kidding me!!! Never again will I use this service.
GetHuman:让我们量化一下您与Match.com联系的经验。在1到5的范围内,如何轻松解决Match.com问题?
GetHuman-434673:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-434673:在沟通方面,我会给他们五分之三的three。
GetHuman:Match.com快速有效地解决问题的能力又如何呢?
GetHuman-434673:为此,我要说出五分之二的four。
GetHuman:最后-对其他Match.com客户有何建议?
GetHuman-434673:在一天中的早些时候或深夜给他们打电话。不要忘记Match.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-434673在November 12th, 2017发生的Match.com客户服务问题中得到了一些有用的反馈和措辞。

Match.com

2.31 of 5 stars | 316条评论

GetHuman-434673的Match.com评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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