Match.com: This is not regarding the assistant though it i...

GetHuman用户GetHuman-434754来自November 27th, 2017的Match.com条客户评论

GetHuman-434754案的背景

GetHuman:GetHuman-434754-您能告诉我们其他Match.com个客户何时提起诉讼吗?
GetHuman-434754:Yes。在November 25th上是middle of the night。
GetHuman:您是否接触到Match.com,如果可以,怎么做?
GetHuman-434754:我使用了我在GetHuman Match.com客户电话号码页面上找到的800-926-2824号码:Match.com客户服务电话号码
GetHuman:这些常见的Match.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-434754 常见 Match.com 问题的列表)
GetHuman-434754:“ Overcharge/Strange charge”是我尝试使用to call的原因。

GetHuman-434754对Match.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Match.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-434754:This is not regarding the assistant though it is clear that he has been instructed to provide this poor service. I just discovered that Match had been charging me * times at $*** over the course of the past * years without me authorizing this and well after I had unsubscribed, which was not an easy thing to do in itself. I had no reason to even think that I was being charged after that as I only received ad emails asking me to join once I had finally managed to unsubscribe. Is this the new kind of business we are allowing? This is NOT a way to conduct business! Not only should it be a crime, like authorized stealing from people who are unaware, but certainly disgracing its own reputation, which apparently isn't worth forgoing all the money they can continue to extort. I can't believe this is legal. I am sure that it will be someday after enough people complain.
GetHuman:让我们量化一下您与Match.com联系的经验。在1到5的范围内,如何轻松解决Match.com问题?
GetHuman-434754:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-434754:在沟通方面,我会给他们五分之三的two。
GetHuman:Match.com快速有效地解决问题的能力又如何呢?
GetHuman-434754:为此,我要说出五分之二的three。
GetHuman:最后-对其他Match.com客户有何建议?
GetHuman-434754:在一天中的早些时候或深夜给他们打电话。不要忘记Match.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-434754在November 25th, 2017发生的Match.com客户服务问题中得到了一些有用的反馈和措辞。

Match.com

2.31 of 5 stars | 316条评论

GetHuman-434754的Match.com评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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