Match.com is TERRIBLE about letting customers k...

GetHuman用户GetHuman-435010来自November 16th, 2017的Match.com条客户评论

GetHuman-435010案的背景

GetHuman:GetHuman-435010-您能告诉我们其他Match.com个客户何时提起诉讼吗?
GetHuman-435010:Yes I can。在November 14th上是late at night。
GetHuman:您是否接触到Match.com,如果可以,怎么做?
GetHuman-435010:我使用了我在GetHuman Match.com客户电话号码页面上找到的800-926-2824号码:Match.com客户服务电话号码
GetHuman:这些常见的Match.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-435010 常见 Match.com 问题的列表)
GetHuman-435010:“ Billing”是我尝试使用to call的原因。

GetHuman-435010对Match.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Match.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-435010:Match.com is TERRIBLE about letting customers know that their subscription is expiring. Not the least bit proactive. They tried to cjharge my credit card, but since my card was stolen, I have a new credit card number. Do you think they bothered to communicate with me about this via e-mail? "Hey, Norm, we tried to charge your credit card but it didn't go through. Would you mind clicking here to update your payment details." No, that would be too easy. Nope, they just shut off my account. And they don't provide a phone number on their web site. And they won't provide e-mail support either, because since mu account was turned off, I am a non-subscriber. Can't believe how such a large comapny can be so mis-managed.
GetHuman:让我们量化一下您与Match.com联系的经验。在1到5的范围内,如何轻松解决Match.com问题?
GetHuman-435010:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-435010:在沟通方面,我会给他们五分之三的two。
GetHuman:Match.com快速有效地解决问题的能力又如何呢?
GetHuman-435010:为此,我要说出五分之二的three。
GetHuman:最后-对其他Match.com客户有何建议?
GetHuman-435010:在一天中的早些时候或深夜给他们打电话。不要忘记Match.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-435010在November 14th, 2017发生的Match.com客户服务问题中得到了一些有用的反馈和措辞。

Match.com

2.31 of 5 stars | 316条评论

GetHuman-435010的Match.com评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

GetHuman收集和分发Match.com之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Match.com关联。

此页面是否有帮助?需要工作
共享是GetHuman免费客户服务联系信息和工具的强大力量。你可以帮忙!