Match.com: I wanted to dispute a renewal charge. The lady...
GetHuman用户~m311来自نوفمبر ٢٠، ٢٠١٧的Match.com条客户评论
~m311案的背景
GetHuman:~m311-您能告诉我们其他Match.com个客户何时提起诉讼吗?
~m311:Yes。在نوفمبر ١٦上是middle of the night。
GetHuman:您是否接触到Match.com,如果可以,怎么做?
GetHuman:这些常见的Match.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~m311 常见 Match.com 问题的列表)
~m311:“ Billing”是我尝试使用to call的原因。
~m311对Match.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Match.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~m311:I wanted to dispute a renewal charge. The lady tried to talk around the issue for a while asking all kinds of questions about why I wanted to cancel and then rereading me the contract. She finally stopped when I had to say to stop arguing with me and tell me if she could help me. She did refund my charges which is the only reason I gave the service a *. When someone calls to complain or wants their money back, no not try to get them to sign up for more services. I will never use match again. Not because of the actual services but because of bad business practices.
GetHuman:让我们量化一下您与Match.com联系的经验。在1到5的范围内,如何轻松解决Match.com问题?
~m311:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~m311:在沟通方面,我会给他们五分之三的one。
GetHuman:Match.com快速有效地解决问题的能力又如何呢?
~m311:为此,我要说出五分之二的one。
GetHuman:最后-对其他Match.com客户有何建议?
~m311:在一天中的早些时候或深夜给他们打电话。不要忘记Match.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~m311在نوفمبر ١٦، ٢٠١٧发生的Match.com客户服务问题中得到了一些有用的反馈和措辞。