Massachusetts Department of Unemployment Assistance: Rep said no questionnaire was in my file. I sai...
GetHuman用户~EM来自November 28th, 2017的Massachusetts Department of Unemployment Assistance条客户评论
~EM案的背景
GetHuman：~EM-您能告诉我们其他Massachusetts Department of Unemployment Assistance个客户何时提起诉讼吗？
~EM：Yes。在November 26th上是morning。
GetHuman：您是否接触到Massachusetts Department of Unemployment Assistance，如果可以，怎么做？
GetHuman：这些常见的Massachusetts Department of Unemployment Assistance客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~EM 常见 Massachusetts Department of Unemployment Assistance 问题的列表）
~EM：“ Missed payments”是我尝试使用to call的原因。
~EM对Massachusetts Department of Unemployment Assistance客户服务的评价
GetHuman：那么，您如何总结GetHuman的Massachusetts Department of Unemployment Assistance客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~EM：Rep said no questionnaire was in my file. I said adjudicator said I had ** hrs to respond. I asked to speak to supervisor when she would not confirm questionnaire posted to my account by adj . Was put back on hold. In total was on hold * hours and ** mins. No supervisor picked up call. It took * he and ** mins to speak w Rep that refused to check on problem receiving questionnaire from adjudicator's office. Then another * hour and ** mins before I gave up on supervisor or original rep returning to help me. This is so dehumanizing. I'm ** yrs old and this is my first experience applying for a benefit. What a shame this system is so out of touch with its purpose. Totally unacceptable treatment of a taxpayer for over ** years.
GetHuman：让我们量化一下您与Massachusetts Department of Unemployment Assistance联系的经验。在1到5的范围内，如何轻松解决Massachusetts Department of Unemployment Assistance问题？
~EM：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~EM：在沟通方面，我会给他们五分之三的four。
GetHuman：Massachusetts Department of Unemployment Assistance快速有效地解决问题的能力又如何呢？
~EM：为此，我要说出五分之二的five。
GetHuman：最后-对其他Massachusetts Department of Unemployment Assistance客户有何建议？
~EM：在一天中的早些时候或深夜给他们打电话。不要忘记Massachusetts Department of Unemployment Assistance可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~EM在November 26th, 2017发生的Massachusetts Department of Unemployment Assistance客户服务问题中得到了一些有用的反馈和措辞。