Maryland Health Connection: I called and was on hold for over ** minutes...
GetHuman用户~Lin来自November 27th, 2017的Maryland Health Connection条客户评论
~Lin案的背景
GetHuman：~Lin-您能告诉我们其他Maryland Health Connection个客户何时提起诉讼吗？
~Lin：Yes I can。在November 25th上是late at night。
GetHuman：您是否接触到Maryland Health Connection，如果可以，怎么做？
GetHuman：这些常见的Maryland Health Connection客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Lin 常见 Maryland Health Connection 问题的列表）
~Lin：“ Renew coverage”是我尝试使用to call的原因。
~Lin对Maryland Health Connection客户服务的评价
GetHuman：那么，您如何总结GetHuman的Maryland Health Connection客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Lin：I called and was on hold for over ** minutes. Then when I finally got someone they were so RUDE! They were grilling me about all my information and typing it into a computer. I had signed up already on the web site but the rude person kept telling me it was protocol for them to fill it out all again. IF that is true no wonder everyone is on hold for so long! How can is it that this exchange ever got off the ground with so much incompetence?! Then when I asked to speak to his manager he put me back into the hold line. I am LIVID. How can anyone so horrible be working with the public?! Does anyone know what customer service is any longer? It seems not at least not in the state of Maryland!
GetHuman：让我们量化一下您与Maryland Health Connection联系的经验。在1到5的范围内，如何轻松解决Maryland Health Connection问题？
~Lin：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Lin：在沟通方面，我会给他们五分之三的one。
GetHuman：Maryland Health Connection快速有效地解决问题的能力又如何呢？
~Lin：为此，我要说出五分之二的three。
GetHuman：最后-对其他Maryland Health Connection客户有何建议？
~Lin：在一天中的早些时候或深夜给他们打电话。不要忘记Maryland Health Connection可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Lin在November 25th, 2017发生的Maryland Health Connection客户服务问题中得到了一些有用的反馈和措辞。