Marriott Hotels and Resorts: i called to book * rooms in muscle shoals. i c...
GetHuman用户~nancy murphy来自November 21st, 2017的Marriott Hotels and Resorts条客户评论
~nancy murphy案的背景
GetHuman：~nancy murphy-您能告诉我们其他Marriott Hotels and Resorts个客户何时提起诉讼吗？
~nancy murphy：Yes I can。在November 19th上是late at night。
GetHuman：您是否接触到Marriott Hotels and Resorts，如果可以，怎么做？
GetHuman：这些常见的Marriott Hotels and Resorts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~nancy murphy 常见 Marriott Hotels and Resorts 问题的列表）
~nancy murphy：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~nancy murphy对Marriott Hotels and Resorts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Marriott Hotels and Resorts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~nancy murphy：i called to book * rooms in muscle shoals. i could barely understand the operator and he didn't understand me very well. he was very polite and nice. he wanted to know who would be staying in ea. room which didn't make sense since i wanted them all in my name. it took quite a while to explain that and he went on to get the names. after the first name he put me on hold for about ** min. coming back with a confirmation number and wanting the *nd name. after more explanation he put me on hold for about ** min. i hung up and called back wanting everything cancelled. had to go through everything with her and i ended up having to give her all of the names so she could cancel them in individual names. both operators said they would send email conformation of which i never received. i would not ever stay at a marriott if i had to depend on this reservation number. i ended up calling the hotel itself. to make reservations. the whole process with the reservation number probably to
GetHuman：让我们量化一下您与Marriott Hotels and Resorts联系的经验。在1到5的范围内，如何轻松解决Marriott Hotels and Resorts问题？
~nancy murphy：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~nancy murphy：在沟通方面，我会给他们五分之三的five。
GetHuman：Marriott Hotels and Resorts快速有效地解决问题的能力又如何呢？
~nancy murphy：为此，我要说出五分之二的two。
GetHuman：最后-对其他Marriott Hotels and Resorts客户有何建议？
~nancy murphy：在一天中的早些时候或深夜给他们打电话。不要忘记Marriott Hotels and Resorts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~nancy murphy在November 19th, 2017发生的Marriott Hotels and Resorts客户服务问题中得到了一些有用的反馈和措辞。