MagicJack: I had two magic jacks , One as a back up that I...

GetHuman用户~cjax7777来自November 23rd, 2017的MagicJack条客户评论

~cjax7777案的背景

GetHuman:~cjax7777-您能告诉我们其他MagicJack个客户何时提起诉讼吗?
~cjax7777:Yeah。在November 19th上是middle of the night。
GetHuman:您是否接触到MagicJack,如果可以,怎么做?
~cjax7777:我使用了我在GetHuman MagicJack客户电话号码页面上找到的800-624-4252号码:MagicJack客户服务电话号码
GetHuman:这些常见的MagicJack客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cjax7777 常见 MagicJack 问题的列表)
~cjax7777:“ Where to buy”是我尝试使用to call的原因。

~cjax7777对MagicJack客户服务的评价

GetHuman:那么,您如何总结GetHuman的MagicJack客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cjax7777:I had two magic jacks , One as a back up that I was going to let expire . The one that was to expire they put on auto renewal .. I did NOT authorize !!! My other magic jack I bought an extra * year plan ..I called them and told them I did not want to renew the back up .. They said ok and CUT OFF BOTH MAGIC JACKS !!! THE ONE WITH * EXTRA YEAR WAS DEAD.. WHAT A NIGHT MARE DEALING WITH THEM ! I got on the online chat and finally got them to send me a new magic jack !! I still had to pay the *.** shipping , even though it was their fault .. Got my new one and all is good !! now I have another back up that will expire in Feb. ****... My God I hope I do not go thru this again !!!! BEWARE.. Once they cut one off they cannot refresh it as they say .. it is dead as **** and you have to replace it .. Hard to communicate with them ...
GetHuman:让我们量化一下您与MagicJack联系的经验。在1到5的范围内,如何轻松解决MagicJack问题?
~cjax7777:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cjax7777:在沟通方面,我会给他们五分之三的three。
GetHuman:MagicJack快速有效地解决问题的能力又如何呢?
~cjax7777:为此,我要说出五分之二的four。
GetHuman:最后-对其他MagicJack客户有何建议?
~cjax7777:在一天中的早些时候或深夜给他们打电话。不要忘记MagicJack可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cjax7777在November 19th, 2017发生的MagicJack客户服务问题中得到了一些有用的反馈和措辞。

MagicJack

2.17 of 5 stars | 254条评论

~cjax7777的MagicJack评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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