MagicJack: I had to have * chat sessions before my problem...

GetHuman用户~postmanlb来自noviembre 21º, 2017的MagicJack条客户评论

~postmanlb案的背景

GetHuman:~postmanlb-您能告诉我们其他MagicJack个客户何时提起诉讼吗?
~postmanlb:Yup。在noviembre 16º上是morning。
GetHuman:您是否接触到MagicJack,如果可以,怎么做?
~postmanlb:我使用了我在GetHuman MagicJack客户电话号码页面上找到的800-624-4252号码:MagicJack客户服务电话号码
GetHuman:这些常见的MagicJack客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~postmanlb 常见 MagicJack 问题的列表)
~postmanlb:“ Technical support”是我尝试使用to call的原因。

~postmanlb对MagicJack客户服务的评价

GetHuman:那么,您如何总结GetHuman的MagicJack客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~postmanlb:I had to have * chat sessions before my problem was resolved. Two sessions on the evening of ** March. The first one I was transferred to "a senior agent". Waited ** minutes, got tired of waiting and closed the chat. Reestablished another chat and was on with that agent for ** minutes and again was told that I was being transferred to "a senior agent", Didn't even wait for that agent. On Monday ** March I established another chat and after again trying to solve my problem I was again transferred to a senior agent. I had a short wait and was about to finalize getting the problem solved when the "connection" was evidently lost. The senior agent on this chat named "Jesseeme", was extremely helpful, unfortunately the connection was lost*terminated. I again established a chat and was chatting with "Tara" she read the previous chat and saw what was need and transferred me to senior agent*rep. Mae. She FINALLY was able to resolve my problem very quickly. All three Tara, Jesseeme an
GetHuman:让我们量化一下您与MagicJack联系的经验。在1到5的范围内,如何轻松解决MagicJack问题?
~postmanlb:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~postmanlb:在沟通方面,我会给他们五分之三的three。
GetHuman:MagicJack快速有效地解决问题的能力又如何呢?
~postmanlb:为此,我要说出五分之二的two。
GetHuman:最后-对其他MagicJack客户有何建议?
~postmanlb:在一天中的早些时候或深夜给他们打电话。不要忘记MagicJack可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~postmanlb在noviembre 16º, 2017发生的MagicJack客户服务问题中得到了一些有用的反馈和措辞。

MagicJack

2.17 of 5 stars | 254条评论

~postmanlb的MagicJack评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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