Macy's: If you call ***-***-****, you get a man who ans...

GetHuman用户~athas17来自novembre 5, 2017的Macy's条客户评论

~athas17案的背景

GetHuman:~athas17-您能告诉我们其他Macy's个客户何时提起诉讼吗?
~athas17:Yes。在octobre 31上是morning。
GetHuman:您是否接触到Macy's,如果可以,怎么做?
~athas17:我使用了我在GetHuman Macy's客户电话号码页面上找到的800-289-6229号码:Macy's客户服务电话号码
GetHuman:这些常见的Macy's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~athas17 常见 Macy's 问题的列表)
~athas17:“ Track order”是我尝试使用to call的原因。

~athas17对Macy's客户服务的评价

GetHuman:那么,您如何总结GetHuman的Macy's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~athas17:If you call ***-***-****, you get a man who answers "Corporate Offices". I had to ask if this was Macy's. It was. He was very nice and listened to my frustrating story of calling the other Macy's *** nbr * times and getting Philipino women who were very hard to understand and who said I couldn't talk to a rep in the US. He put me on hold several times and then asked if I wanted to be on hold directly for Cus. Service. I asked if I would be talking to someone in the US. He said yes. After a short wait, guess what? Another Philipino woman who said there was no way to talk to a rep in the US. I bit down my anger and asked her my questions (about curtains) and after being put on hold several times and waiting and talking to her for a total of ** mins, I sort of got my questions answered. The only reason I am going to order from them at this particular time is that someone gave me a gift card. When that is used up I am never shopping at Macy's again.
GetHuman:让我们量化一下您与Macy's联系的经验。在1到5的范围内,如何轻松解决Macy's问题?
~athas17:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~athas17:在沟通方面,我会给他们五分之三的one。
GetHuman:Macy's快速有效地解决问题的能力又如何呢?
~athas17:为此,我要说出五分之二的one。
GetHuman:最后-对其他Macy's客户有何建议?
~athas17:在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~athas17在octobre 31, 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。

Macy's

2.16 of 5 stars | 261条评论

~athas17的Macy's评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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