Macy's: I was promised by the online chat agent today...
GetHuman用户GetHuman-111637来自November 17th, 2017的Macy's条客户评论
GetHuman-111637案的背景
GetHuman：GetHuman-111637-您能告诉我们其他Macy's个客户何时提起诉讼吗？
GetHuman-111637：Yeah。在November 7th上是evening。
GetHuman：您是否接触到Macy's，如果可以，怎么做？
GetHuman-111637：我使用了我在GetHuman Macy's客户电话号码页面上找到的800-289-6229号码：Macy's客户服务电话号码 GetHuman：这些常见的Macy's客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-111637 常见 Macy's 问题的列表）
GetHuman-111637：“ Complaint”是我尝试使用to call的原因。
GetHuman-111637对Macy's客户服务的评价
GetHuman：那么，您如何总结GetHuman的Macy's客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-111637：I was promised by the online chat agent today (foolish me cannot remember who I spoke with but if you have a record that would be nice)that she would send an email to my bank for me today and the email was NOT sent. I am disappointed about this. She was to speak with her lead partner and send an email to my bank. As she requested I provided my bank name, bank email, account holder name, last four digits of my bank card, expiration date. She did not follow through as she promised. This is unacceptable and I feel as though she only "did her job" without any care to resolving my matter as she promised. She delivered perfect service on the chat and APPEARED to be concerned about my request to have a pending authorization hold released for an online charge I made on Saturday, July **, **** that did not "push" through. I chatted with Mark S on Saturday and Tyra W on Sunday with a view to having the matter resolved. One week later and I am still not helped even though these people pro
GetHuman：让我们量化一下您与Macy's联系的经验。在1到5的范围内，如何轻松解决Macy's问题？
GetHuman-111637：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-111637：在沟通方面，我会给他们五分之三的five。
GetHuman：Macy's快速有效地解决问题的能力又如何呢？
GetHuman-111637：为此，我要说出五分之二的four。
GetHuman：最后-对其他Macy's客户有何建议？
GetHuman-111637：在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-111637在November 7th, 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。