Macy's: Gosh, this was the *th time I had contacted Mac...
GetHuman用户~Buzymama来自November 15th, 2017的Macy's条客户评论
~Buzymama案的背景
GetHuman:~Buzymama-您能告诉我们其他Macy's个客户何时提起诉讼吗?
~Buzymama:Sure。在November 6th上是afternoon。
GetHuman:您是否接触到Macy's,如果可以,怎么做?
~Buzymama:我使用了我在GetHuman Macy's客户电话号码页面上找到的800-289-6229号码:Macy's客户服务电话号码 GetHuman:这些常见的Macy's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Buzymama 常见 Macy's 问题的列表)
~Buzymama:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Buzymama对Macy's客户服务的评价
GetHuman:那么,您如何总结GetHuman的Macy's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Buzymama:Gosh, this was the *th time I had contacted Macys about a credit that should have been showing * months ago. I was promised it would show * days ago, but it still wasn't. This number got me immediate action. The customer service rep had his supervisor issue the credit personally. Said it should show in ** hours. I'm crossing my finger it works this time! I am disappointed in Macys that I couldn't actually connect with a real person through their phone line without having these "secret numbers." Thank goodness for this site!
GetHuman:让我们量化一下您与Macy's联系的经验。在1到5的范围内,如何轻松解决Macy's问题?
~Buzymama:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Buzymama:在沟通方面,我会给他们五分之三的four。
GetHuman:Macy's快速有效地解决问题的能力又如何呢?
~Buzymama:为此,我要说出五分之二的three。
GetHuman:最后-对其他Macy's客户有何建议?
~Buzymama:在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Buzymama在November 6th, 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。