Macy's: Called this no. because I had received an Email...
GetHuman用户~June L Messerly来自November 16., 2017的Macy's条客户评论
~June L Messerly案的背景
GetHuman:~June L Messerly-您能告诉我们其他Macy's个客户何时提起诉讼吗?
~June L Messerly:Yes I can。在November 14.上是middle of the night。
GetHuman:您是否接触到Macy's,如果可以,怎么做?
~June L Messerly:我使用了我在GetHuman Macy's客户电话号码页面上找到的800-289-6229号码:Macy's客户服务电话号码 GetHuman:这些常见的Macy's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~June L Messerly 常见 Macy's 问题的列表)
~June L Messerly:“ Warranty claim”是我尝试使用to call的原因。
~June L Messerly对Macy's客户服务的评价
GetHuman:那么,您如何总结GetHuman的Macy's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~June L Messerly:Called this no. because I had received an Email from Macy's saying an order of mine had been cancelled. Had all pertinent info when I called. I had GREAT difficulty understanding young woman who answered. *Eventually she communicated she would send a duplicate order. Then a second prob came up. Macy's had incorrect zip code on my order. This led to much mostly incomprehensible communication from her. Eventually I asked to talk to supervisor. Was put on hold and after several minutes of waiting I hung up. I would like a phone no. where I can talk to a person at MACY'S CUSTOMER SERVICE.
GetHuman:让我们量化一下您与Macy's联系的经验。在1到5的范围内,如何轻松解决Macy's问题?
~June L Messerly:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~June L Messerly:在沟通方面,我会给他们五分之三的four。
GetHuman:Macy's快速有效地解决问题的能力又如何呢?
~June L Messerly:为此,我要说出五分之二的three。
GetHuman:最后-对其他Macy's客户有何建议?
~June L Messerly:在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~June L Messerly在November 14., 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。