Macy's: After waiting through ** connections to get a c...
GetHuman用户~chps19来自novembre 25, 2017的Macy's条客户评论
~chps19案的背景
GetHuman：~chps19-您能告诉我们其他Macy's个客户何时提起诉讼吗？
~chps19：Yup。在novembre 17上是morning。
GetHuman：您是否接触到Macy's，如果可以，怎么做？
~chps19：我使用了我在GetHuman Macy's客户电话号码页面上找到的800-289-6229号码：Macy's客户服务电话号码 GetHuman：这些常见的Macy's客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~chps19 常见 Macy's 问题的列表）
~chps19：“ Warranty claim”是我尝试使用to call的原因。
~chps19对Macy's客户服务的评价
GetHuman：那么，您如何总结GetHuman的Macy's客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~chps19：After waiting through ** connections to get a chat person, I asked "Mae M" a question, "she" took about *-* minutes to answer. I had turned away from the computer for maybe ** seconds and she disconnected the session. I reconnected with "Lucille F". Between each and every inane question that she asked there was a *-* minute pause. My question had to do with gift cards without a CID number. I have a return merchandise gift card along with an egift card, neither have CID numbers. After explaining the situation in detail, "Lucille F" asked if it had been scratched off and then put me on hold another *-* minutes. It was obvious I would never get an answer from this site and eventually left the chat line. Don't waste your time with this means of communicating with their "customer Service" representatives. If Macy believes this is customer service it is just one more indicator that this company is headed for self destruction, very soon I might guess.
GetHuman：让我们量化一下您与Macy's联系的经验。在1到5的范围内，如何轻松解决Macy's问题？
~chps19：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~chps19：在沟通方面，我会给他们五分之三的two。
GetHuman：Macy's快速有效地解决问题的能力又如何呢？
~chps19：为此，我要说出五分之二的five。
GetHuman：最后-对其他Macy's客户有何建议？
~chps19：在一天中的早些时候或深夜给他们打电话。不要忘记Macy's可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~chps19在novembre 17, 2017发生的Macy's客户服务问题中得到了一些有用的反馈和措辞。