Mac Computers: I called and initially got a voice prompt syste...
GetHuman用户~captainsky来自noviembre 13º, 2017的Mac Computers条客户评论
~captainsky案的背景
GetHuman：~captainsky-您能告诉我们其他Mac Computers个客户何时提起诉讼吗？
~captainsky：Yup。在noviembre 4º上是middle of the night。
GetHuman：您是否接触到Mac Computers，如果可以，怎么做？
GetHuman：这些常见的Mac Computers客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~captainsky 常见 Mac Computers 问题的列表）
~captainsky：“ Warranty claim”是我尝试使用to call的原因。
~captainsky对Mac Computers客户服务的评价
GetHuman：那么，您如何总结GetHuman的Mac Computers客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~captainsky：I called and initially got a voice prompt system but after only two selections I had myself a real live person talking to me* and, better yet, he was a USA based tech so no heavy accents from reps with fake American names in far away locations to deal with which often makes trouble shooting a computer problem an absolute nightmare! Two thumbs up for Apple on keeping the tech support in the States! Moreover, my tech was familiar with my computer--a ten year old Power Mac G* that is pretty outdated. We agreed upon the likely problem as I had done some research on my own via Google before calling. With that he then offered to email the owner's manual just in case. Great experience!
GetHuman：让我们量化一下您与Mac Computers联系的经验。在1到5的范围内，如何轻松解决Mac Computers问题？
~captainsky：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~captainsky：在沟通方面，我会给他们五分之三的three。
GetHuman：Mac Computers快速有效地解决问题的能力又如何呢？
~captainsky：为此，我要说出五分之二的five。
GetHuman：最后-对其他Mac Computers客户有何建议？
~captainsky：尽早或晚些时候与他们打交道。不要忘记Mac Computers可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~captainsky在noviembre 4º, 2017发生的Mac Computers客户服务问题中得到了一些有用的反馈和措辞。