MCI: Been a customer of yours for over ** years. I...
GetHuman用户~larry来自November 26., 2017的MCI条客户评论
~larry案的背景
GetHuman:~larry-您能告诉我们其他MCI个客户何时提起诉讼吗?
~larry:Yeah。在November 25.上是afternoon。
GetHuman:您是否接触到MCI,如果可以,怎么做?
~larry:我使用了我在GetHuman MCI客户电话号码页面上找到的888-624-5622号码:MCI客户服务电话号码 GetHuman:这些常见的MCI客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~larry 常见 MCI 问题的列表)
~larry:“ Update account information”是我尝试使用to call的原因。
~larry对MCI客户服务的评价
GetHuman:那么,您如何总结GetHuman的MCI客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~larry:Been a customer of yours for over ** years. I wanted to fire Charter and hire you. Called three weeks in advance to arrange adding to more lines to the one I have had with you. Appointment was set and confirmed for the morning of March **th. I still have no phones today and my business has suffered. After about ** phone calls we finally gave up. You could not fill the order. You could not hook me up. Then finally when you said you could, surprise, $*** per line for installation. Why not just tell me you don't want my business and to go somewhere else. Well, I did. And by the way. YOU WILL NOT RECEIVE AN ANSWER TO QUESTIONS WITHIN ** HOURS OR ** DAYS. NOT A TRUE ANSWER ANYWAY.
GetHuman:让我们量化一下您与MCI联系的经验。在1到5的范围内,如何轻松解决MCI问题?
~larry:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~larry:在沟通方面,我会给他们五分之三的four。
GetHuman:MCI快速有效地解决问题的能力又如何呢?
~larry:为此,我要说出五分之二的three。
GetHuman:最后-对其他MCI客户有何建议?
~larry:在一天中的早些时候或深夜给他们打电话。不要忘记MCI可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~larry在November 25., 2017发生的MCI客户服务问题中得到了一些有用的反馈和措辞。